Privacy Policy for Roxaval Travels PVT LTD
Effective Date: [Insert Date]
1. Introduction
Welcome to Roxaval Travels PVT LTD (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Https://www.roxavaltravels.com , use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following types of personal data about you:
- Personal Identification Information: Name, address, email address, phone number, passport details, and other contact information.
- Booking Information: Travel details, accommodation preferences, and itinerary.
- Payment Information: Credit card details, billing address, and transaction history.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
- Communication Data: Emails, chat messages, and phone call records.
3. How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To process your bookings, manage your travel arrangements, and provide customer support.
- Payment Processing: To process payments and prevent fraudulent transactions.
- Personalization: To tailor our services and offers to your preferences and enhance your experience.
- Marketing: To send you promotional materials and updates about our services, provided you have given consent.
- Compliance and Legal Obligations: To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party vendors and partners who assist in providing our services (e.g., airlines, hotels, payment processors).
- Legal Authorities: Regulatory and law enforcement bodies if required by law.
- Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to the processing of your personal data.
- Restriction: Request restriction of processing your personal data.
- Portability: Request transfer of your personal data to another party.
To exercise these rights, please contact us at [insert contact email].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, see our Cookie Policy [insert link to Cookie Policy].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Roxaval Travels PVT LTD
221 Ganemulla Road Kandana Sri Lanka
info@roxavaltravels.com
00971542642902
Thank you for trusting Roxaval Travels PVT LTD with your personal data. We are committed to ensuring your privacy and security.
